01Local delivery in Richards Bay
Orders within Richards Bay are delivered directly by The Vault Co.
Fee: R50
Delivery time: same day or next day
We send a confirmation once your order is out for delivery.
Shipping & returns
Delivery & returns
How your order reaches you, and what to do if something is not right.
R50
Local delivery, Richards Bay
2 to 5
Business days nationwide
Tracked
Courier parcels
Simple from start to finish
How delivery works
01
Place your order
Choose your pieces and check out. For courier orders, the delivery fee is calculated at checkout.
02
Follow it
Courier parcels come with a tracking number. Local orders get a confirmation once they are out for delivery.
03
Receive it
Richards Bay: same day or next day. Nationwide: 2 to 5 business days with The Courier Guy.
02Courier delivery nationwide
Orders outside Richards Bay are shipped with The Courier Guy.
Fee: calculated at checkout based on your location
Delivery time: 2 to 5 business days
You will receive a tracking number to follow your parcel. We currently only ship within South Africa.
03Returns
If your item is damaged, defective or incorrect, notify us within 48 hours with a photo.
Clients cover return shipping unless the mistake was ours. Used, opened or personalised items cannot be returned.
04Please note
Make sure your delivery address is correct. The Vault Co. is not responsible for parcels returned due to incorrect addresses.